Over 20 Years Of Uncompromising Quality

From industry focus to record response time and support, S-TRON beats the competition time and again for retail & hospitality operations coast-to-coast.

VIDEO

Redundant video surveillance solutions across multiple locations to aid in reducing shrink.

ACCESS

Custom, scalable access systems to control entrance, egress, and critical areas with department level functions integration.

INTRUSION

 Intrusion detection and active deterrence systems provide the highest levels of security for one or multiple operations.

ANALYTICS

Business intelligence for store-level marketing and operations data in one comprehensive solution.

The Pursuit of Excellence in Everything We Do

S-TRON is a electronic security integrator for national and regional retail and hospitality companies. 

Established in 1995 and headquartered in Melville, NY, we have served thousands of retail locations across the country with best in class equipment installations and ongoing service, maintenance, and support. Our brand promise: “Service Excellence”.

Our proven, time tested process for delivery, installation and support save our customers time, money and hassle.

Specializing In The Retail & Hospitality Industries

This focus allows us to pursue new ideas, innovative technology, superior design and service excellence to meet your specific security needs. Our philosophy is simple: It’s not what we promise, but what we deliver. And it’s not just what we deliver, but how. Our long-standing customer relationships have been built on these values.

Company Leadership: Failure Is Not An Option

S-TRON is a veteran owned company. In fact, more than half of our service employees are veterans of the U.S. military with multiple deployments during their honorable service to our country. They didn’t leave our country behind. S-TRON doesn’t leave it’s customers behind.

Our veterans bring a high degree of professionalism and leadership to the table. We operate with an “Esprit De Corps” rarely found in other companies. Our veterans, in true military fashion, project the attitude that “Failure is Not an Option” and ensure that this attitude is contagious throughout the company. At S-TRON all sales functions are performed by systems engineers.

Reliable Service & Installation

Our systems engineers, on average, fix 30% of service issues by phone saving our customers time and money on in-person service calls. When a service call is necessary, our first response will be within a couple of hours from when the call is received. S-TRON is able to complete 95 percent of service calls on the first visit, typically within three days from receiving the service request.

We pre-program all products prior to shipping, and diagram all device placement by serial number & IP address so that installation is seamless and cost effective for you.
S-TRON utilizes non-proprietary equipment solutions, so customers aren’t locked in to a specific manufacturer or vendor.

24 / 7 Support Backed By The Best Security Professionals In The Industry

We maintain an extensive inventory of spare parts and components with service technicians available whenever you need help, 24 hours a day, 7 days a week. Our commitment to our customers and to the excellence of our operations is backed by the most qualified and highly trained professionals in the security business.

Our staff currently holds 24 manufacturer’s certifications. Many are well-versed in information technologies (IT) and networking, including Windows operating systems and servers; networking and troubleshooting; and Database (SQL). We possess the overall knowledge and skills required to work and communicate with today’s most challenging IT solutions.

Certifications