Melville, NY May 3, 2019 – Back in 2010 S-TRON was looking for a product to help transition some of our national retail client’s analog CCTV systems to hybrid or IP systems. We were introduced to OpenEye and found their hybrid recording platform to be a perfect fit. It allowed our clients to transition to IP at a pace they were comfortable with. What we didn’t realize is how valuable a partner they would become in the following years. Sales support was amazing.
Brent Gable, OpenEye Director of Business Development, and his team would bend over backward to make sure we were turning over every stone to put the best possible offerings together for our existing and potential clients. Beyond that, the product development team was agile and responsive. We had become accustomed to working with some of the larger manufacturers out there who had set our expectations pretty low. When it came to client requested feature additions or improvements, OpenEye bucked that trend immediately. Not only would they react quickly and be fully engaged when we would bring an issue to their attention, they would develop and release an update within months, not years. They were also proactively looking for ways to improve their hardware and software solutions.
S-TRON Becomes an Open Eye Partner for Cloud Video Surveillance Systems
OpenEye continues to be a valued partner of S-TRON and an industry innovator with OpenEye Web Services (OWS), their cloud-managed video platform. OWS offers integration with best in breed companies for access control, alarm panels, central monitoring, point of sale, and video analytics to provide actionable business intelligence. Features like online clip sharing, real time alerts, health monitoring, and centralized management enable S-TRON to provide a more robust offering to our clients and improve on past methodologies.
“S-TRON is a valued long-term partner who has helped us to bring in the “Voice of the Customer” to more effectively design and develop key features for the market,” said Ed Solt, OpenEye Executive Vice President. “We have an excellent track record of significant projects and satisfied customers which have helped us both grow our businesses together.”
OpenEye is an innovator in the design and development of cloud-centric software solutions for video management, business intelligence, and loss prevention. All OpenEye Web Services platform software is developed in Liberty Lake, Washington and many of OpenEye’s products are made in America. For additional product or company information, go to openeye.net.
Established in 1995 and headquartered in Melville, New York, S-TRON Security has served thousands of retail locations across the country with best in class equipment installations and ongoing service, maintenance and support. Our proven, time-tested process for delivery, installation and support saves our customers time, money and hassle. To discuss commercial security solutions for retail, restaurant or grocery facilities, call us at (877) 208-4039.