5 Things to Consider When Choosing a Video Surveillance System for Retail

As a retail establishment owner, it is easy to come to the quick conclusion that you will need a video surveillance system. The problem is knowing what you need and which options work best in your environment. To help figure this out, there are some things to consider when choosing a video surveillance system that will help you ask the right questions, and end up with a perfectly suited system.

What Do You Want the Video Surveillance System For?

That might seem like an oversimplified question, but defining your goal will help you choose the right components and not get lost in a sea of really amazing technologies that all seem like must-haves. List your goals, and prioritize them. Is it safety and security, loss prevention, to help minimize risks such as false injury claims? Perhaps you’d like it to help improve processes and productivity. Whatever your goals, define them.


What Areas of Your Retail Establishment Do You Want and Need Covered

It might be that you want every square inch of the property covered with surveillance, or you may only need certain areas covered. Determining what areas you want to be covered and prioritizing the list will help in choosing how many and what kinds of cameras later.

Attach a Retail Security Goal to a Specific Area

The areas of a business are used differently from backroom to the floor. That means each area is likely to have a different security objective. The spaces also vary in size, set-up and lighting. All of these things will play an important role in choosing surveillance system components. For example, a wide area might need a pan-tilt-zoom camera , and a storage area might be better suited for a bullet camera. Your goal might be to reduce loss at the register so using a DVR to record transactions could be an option.

What Surveillance Options Do You Need?

The bells and whistles available in security technologies and video surveillance systems is incredible. You will have options such as infrared technology, waterproof, dustproof, vandal resistant, tilt, zoom, remote monitoring, field of view, low or high resolution, and much more. You will not need every option in every location and determining your real needs can help you manage costs.

How Many Cameras Do You Need?

By knowing your goals, defining the area and purpose, and determining the need for each area you can determine how many cameras you need. A larger area does not necessarily mean a larger number of cameras. Choosing the right cameras can actually reduce the number you need. For example, depending on what you need to see, a pan-tilt-zoom camera that covers an expansive area might reduce the number of fixed cameras you need.

S-Tron is an electronic security integrator for national and regional retail and hospitality companies. Specializing in an industry means we keep current on every trend, changes, challenges, and advances so we can address your specialized and unique needs.

How CCTV Lowers Risk of Slip and Fall Accidents For Restaurants

One of the many important aspects of owning a restaurant or catering business is keeping the risks of slip and fall accidents as low as possible. One slip can mean losing a valuable employee or seeing a customer injured. It can also mean avoiding fraudulent lawsuits. That is why commercial security systems are so very valuable– CCTV lowers the risk of slip and fall accidents.

How Restaurants are Vulnerable to Slip and Fall Suits

In the food industry, slip and fall accidents are the most common cause of injury which leads to legitimate claims. The food industry is also vulnerable to fraudulent claims. Not surprisingly, it can stem from some of the same reasons.

  1. Restaurant environments are inherently dangerous. It is crowded, has lots of movement, and products. The floors are often wet or slippery. Workers are often carrying boxes or trays that obscure vision.
  2. Slip and fall accidents are common but every claim is problematic. Often the incidents happen in a crowded area where vision is obscured or completely out of sight. This means that there is no real way for the owner to argue the legitimacy of the claim.

Important Tips for Lowering Risks

Just by making a few simple changes, you can make your restaurant safer and reduce the likelihood of slip and fall.

  • Institute strict cleaning practices to keep floors free of food and other dangerous items.
  • Require employees wear non-slip shoes.
  • Monitor flow of traffic in the kitchen and dining area and make changes for improvement.
  • Store appliances, products, and supplies properly.
  • Check the floor and carpeting daily for breaks, rips, folds or worn spots.
  • Monitor for spills and clean up immediately.
  • Do not allow employees to stack when carrying trays or boxes in a way that obscure vision or hinders movement.
  • Use skidproof waxes on flooring.

How CCTV and Commercial Camera Systems Help Avoid Suits

Commercial CCTV and surveillance systems are one of the most important elements in reducing the likelihood of injury and of false claims by addressing the two main issues that make restaurants and caterers vulnerable to claims.

  1. CCTV and surveillance camera systems, with both overt and covert cameras,  allow you to monitor for problems that increase danger, such as when employees stack boxes or leave spills. This can help avoid problems that would lead to real and serious injury.
  2. Visible surveillance systems deter acts of fraud. It can also provide you with proof should anyone try.

About S-TRON

S-TRON offers an innovative suite of video surveillance products and professional installation for regional and national chains.  S-TRON is a electronic security integrator for national and regional retail and hospitality companies.

Established in 1995 and headquartered in Melville, NY, we have served thousands of retail locations across the country with best in class equipment installations and ongoing service, maintenance, and support. Our brand promise: “Service Excellence”.

7 Benefits of Restaurant Security Cameras

Restaurants make for very successful businesses, but with that success comes plenty of opportunity for crime. Some of those may come to mind immediately, like employee theft. Others may not be as obvious. There are many ways for employees, customers, and even intruders to commit crimes, however, and restaurant security cameras have a very important role in preventing them.

Restaurants Face Unique Security Challenges

Restaurants face a large range of security challenges on a daily basis, such as a high employee turnover rates, a constantly changing customer base, theft, and more. Restaurant security camera and CCTV systems can help reduce the losses commonly associated with owning and running a restaurant.

Top Advantages of Restaurant Security Cameras

Hospitality establishments make up the largest segment of the retail industry and because of this, a run a greater risk of crime and loss. It is easy to assume that security cameras will enhance safety, but there are many additional benefits for the hospitality and restaurant industry. Here are the top advantages of implementing a security camera system in your restaurant establishment.

1 Prevent Employee Theft of Product

Theft of product can happen in countless creative ways, and it is nearly impossible to spot all of it in the moment. Security cameras can deter theft, but also allow you the information you need to spot it and correct the problem. Employees are less likely to steal and you are more likely to catch it if they do.

2  Reduce Fraudulent Lawsuits

Restaurants are also a frequent target of false injury claims because they are busy and setting the scene with spills is fairly easy. A professionally installed security camera system will cover areas of vulnerability, while crisp HD camera images will make sure that your evidence stands up in court.

3 Prevent Overpouring

It can be tempting to overpour when doing so can result in higher tips. The best way to combat this problem is by always having an eye on the tables and bar.

4 Aiding In Customer Disputes

Fights are common in crowded restaurants, especially ones with bars. Restaurant security cameras can help reduce fights, and in the event of violence, help police identify the responsible parties.

5 Curb Sexual Harassment Issues

The number of sexual harassment claims reported to the Equal Opportunity Commission has reached nearly 10,00 cases annually, the number of events are likely much higher. The monetary benefits paid each year as a result of sexual harassment claims is in excess of $43 million. In addition to being motivated by a concern for the wellbeing of employees, using surveillance cameras can help curb the incidence, and provide evidence so you can formulate a response.

6  Boost Productivity

Studies show that security cameras in the workplace can help boost productivity significantly. Not  only does it motivate employees, it means management can spend less time monitoring and more time doing other more beneficial tasks.

7 Reduce Workplace Violence

In 2011, 17 percent of fatal work injuries were the result of  workplace violence. That’s about 780 fatal work injuries a year. Surveillance in the workplace discourages acts of violence and aids law enforcement in solving crime.

There are many considerations around implementing restaurant security cameras. S-Tron is expert in deploying a variety of tool and technologies to help secure the restaurant industry.


5 Ways Electronic Security Improves the Restaurant Experience

Restaurants face huge challenges in security. A constantly changing customer base, frequent employee turnover, and theft are just a few of the elements that add to the security risk within the restaurant industry. Fortunately, technology has provided a way to solve many of these problems and more. More than just a way to deter crime when an establishment is closed, electronic security solutions for the hospitality industry help the industry address other very serious problems and improve the restaurant experience.

Combating Shrinkage

To maintain a menu cost of between 25 and 35 percent above wholesale, restaurant owners and chefs closely monitor the cost of raw products used to create their plates. Shrinkage, or the the loss of inventory due to theft, waste, and deterioration represents a significant loss to most restaurants. Electronic security allows restaurant owners to vigilantly monitor their product supply to maintain profitability.

Food Handling Violations

Both critical and non critical food handling violations can jeopardize the safety of the food and the success of the establishment. Electronic security can provide the best overview of employees and whether or not best practices are being observed at all times. This can afford the owner the ability to make changes such as implement more training to improve food handling practices and remain in compliance.

Liquor Over Pours

Over pouring to encourage tips is a common practice in many restaurants, and a costly one. Having complete oversight discourages over pour and increases profitability.

Unauthorized Freebies

Unfortunately, many employees want to treat friends and family on the house. The problem is that if it is unauthorized, things can quickly get out of hand. When an establishment starts to see such loss, the installation of a security system can deter practices that are detrimental to the business.

Slip and Fall Liabilities

Electronic security and surveillance can be a critical component in verifying facts in the cases of slip and fall injuries. This can eliminate incidents of fraud and protect the business.

Electronic security systems can be completely tailored to the size, configuration, and needs of any restaurant. S-Tron specializes in integrated, custom designed systems that keep establishments, healthy, safe, and profitable.


CCTV & Public Safety: What The Orlando Tragedy Teaches Us

The Orlando active shooting incident is now the deadliest in US history, and again has left a nation raw and wondering what can be done. Now, after the vigils and after the heart wrenching funerals, our hearts here are still with the people of Orlando after the horrific nightclub shooting. Such pain should never have to be known. Such acts should never happen.

The Number of Incidents is Rising

Unfortunately, violence perpetrated by active shooters is not only a part of our society, it is on the rise and has increased significantly over the last ten years. According to a study by the Department of Homeland Security, between 2000-2013, 160 active shooter incidents occurred, resulting in 1,043 casualties.

Public Spaces Are Not Sacred

The days of thinking you are relatively safe in public spaces are gone. About 70% of active shooting incidents occurred within businesses, malls, and schools, while 83% of all incidents occurred indoors. There is no such thing as low risk public spaces.

Business Owners Need to Be Proactive

It takes law enforcement an average 14 minutes to respond to an active shooter. Most active shooting incidents are over within 7 minutes. The best and safest way to handle an active shooting incident is by preventing it from happening in the first place. Security measures are often classified along the five steps of the security continuum: Deter, Detect, Delay, Respond, and Recover. CCTV can play an important role, especially in the first few critical steps before harm occurs. In an active shooter situation if we wait until the response step (typically when law enforcement responds to a 911 call), there will likely already be a loss of life. This makes detecting and deterring an active shooter a high priority.

CCTV and Video Surveillance Play an Important Role

Video Surveillance and CCTV can play an important role in the event of an active shooter for retail stores and restaurants. A comprehensive surveillance system can provide an early view of suspicious activity which in turn can provide enough time to alert authorities. Video footage can also provide valuable information about the whereabouts of potentially dangerous individuals allowing law enforcement to act quickly and precisely, focusing efforts in the most advantageous way. Surveillance video can also play a role in rescue, showing what areas are clear of the threat so emergency personnel can enter.

At S-Tron, we understand that electronic security is about much more than loss prevention. We realize the responsibility commercial facilities and public businesses face, and we are here to help you meet those challenges.

S-TRON is a electronic security integrator for national and regional retail and hospitality companies. 

Established in 1995 and headquartered in Melville, NY, we have served thousands of retail locations across the country with best in class equipment installations and ongoing service, maintenance, and support. Our brand promise: “Service Excellence”. To give your business an edge with the latest security technologies, call S-Tron for more information.